At Mazhalai, we aim to ensure a smooth and transparent experience for all users, customers, and vendors using our platform.
Mazhalai is a marketplace platform that connects customers with independent business vendors and members. Refund and return policies may vary depending on the individual vendor or product listing.
Mazhalai acts as a digital marketplace platform connecting users with vendors offering products and services. Mazhalai itself does not manufacture or directly sell products unless specifically mentioned.
Refund eligibility depends on the policies and approval of the respective vendor or business member.
Users can raise refund-related concerns by contacting the respective vendor or through the official Mazhalai support channels.
All refund approvals, timelines, and resolutions are handled primarily by the respective vendors or business members. Mazhalai may assist in communication where necessary.
Approved refunds may take several business days depending on vendor confirmation, payment gateway processing, and banking procedures.
Mazhalai reserves the right to update or modify this Refund Policy at any time without prior notice.
For refund-related questions or concerns,
please contact us through the official communication channels available on Mazhalai.
Website:
Mazhalai